Question 1

Does my Pinole Perks expire?

Accepted Answer

While this card does not expire, a $3.00 fee will be deducted monthly starting on the 1st day after 12 consecutive months of inactivity. Use the card to restart the clock and avoid inactivity fees.

Question 2

What fees are associated with my card?

Accepted Answer

For card usage, a $3.00 fee will be deducted monthly starting on the 1st day after 12 consecutive months without card usage. The card never expires.

Question 3

Where can I check my Pinole Perks balance?

Accepted Answer

Simply enter your 16-digit card number above and click 'Check Balance'. You can find your card number on the front of your Pinole Perks or in the email you received or on your printed card.

Question 4

Can I use the same Pinole Perks at multiple locations?

Accepted Answer

Yes! As long as there is a remaining balance, the card may be used at any participating Pinole Perks location. Your card works across all participating businesses until the balance is depleted.

Question 5

Will my Pinole Perks work anywhere?

Accepted Answer

The card can only be used at participating Pinole Perks businesses. It cannot be used with third-party delivery services like Grubhub or DoorDash. Visit our business directory to see all participating locations—more are added every day!

Question 6

What do I do if my Pinole Perks is declined?

Accepted Answer

Your card may be declined if: (1) you entered incorrect card information, (2) you have insufficient balance, (3) you're trying to use it at a non-participating business, or (4) you're attempting to use it with a third-party delivery service. Please verify your card details and ensure you're shopping at a participating Pinole Perks location.

Question 7

Will my payment automatically deduct from the card if I don't have enough to cover my entire balance?

Accepted Answer

No. If your purchase exceeds your card balance, you'll need to split the payment. The business will first charge your Pinole Perks for the available balance, then you'll pay the remaining amount with another payment method (credit card, cash, etc.).

Question 8

How is the digital Pinole Perks redeemed?

Accepted Answer

Save your Pinole Perks to your Apple- or Google-Wallet and simply tap-to-pay. You can also use the Yiftee app (available at the Apple App Store) to store your Yiftee cards and access current card balances. If you do not use Apple- or Google-Pay, merchants can redeem your card by manually entering your 16-digit card code into their POS or terminal system, just like entering a credit card number. The card CANNOT be swiped - it must be keyed in manually. Show your card code (from email or printout) to the cashier at checkout.

Question 9

Are physical cards an option?

Accepted Answer

No, there are no plastic cards available. Your Pinole Perks is digital-only and delivered via email. You can print it on paper if you prefer to have a physical copy to present at checkout.

Question 10

Can refunds be provided to my Pinole Perks?

Accepted Answer

Yes! Just as refunds would be applied to your credit card, they can also be applied back to your Pinole Perks, increasing your available balance.

Question 11

What if I lose my card or it gets stolen?

Accepted Answer

Unfortunately, lost or stolen cards cannot be replaced. Treat your Pinole Perks code like cash and keep it secure. We recommend saving the email/text with your card code in a safe place.

Question 12

Can I check my Bear Claw Bakery & Cafe gift card balance here?

Accepted Answer

If you have a Pinole Perks Card that you used or plan to use at Bear Claw Bakery & Cafe, you can check your balance on this page. Enter the 16-digit card number from your Pinole Perks Card email or printout. The Pinole Perks Card is accepted at Bear Claw Bakery & Cafe and over 30 other local businesses in Pinole.

Question 13

Can I check my Broadway Rhythm Dance Company gift card balance here?

Accepted Answer

If you have a Pinole Perks Card that you used or plan to use at Broadway Rhythm Dance Company, you can check your balance on this page. Enter the 16-digit card number from your Pinole Perks Card email or printout. The Pinole Perks Card is accepted at Broadway Rhythm Dance Company and over 30 other local businesses in Pinole.

Question 14

Can I check my Classic Organic Nail Spa gift card balance here?

Accepted Answer

If you have a Pinole Perks Card that you used or plan to use at Classic Organic Nail Spa, you can check your balance on this page. Enter the 16-digit card number from your Pinole Perks Card email or printout. The Pinole Perks Card is accepted at Classic Organic Nail Spa and over 30 other local businesses in Pinole.

Question 15

Can I check my Garden of Gems Custom Jewelry gift card balance here?

Accepted Answer

If you have a Pinole Perks Card that you used or plan to use at Garden of Gems Custom Jewelry, you can check your balance on this page. Enter the 16-digit card number from your Pinole Perks Card email or printout. The Pinole Perks Card is accepted at Garden of Gems Custom Jewelry and over 30 other local businesses in Pinole.

Question 16

Can I check my Her365 Fitness gift card balance here?

Accepted Answer

If you have a Pinole Perks Card that you used or plan to use at Her365 Fitness, you can check your balance on this page. Enter the 16-digit card number from your Pinole Perks Card email or printout. The Pinole Perks Card is accepted at Her365 Fitness and over 30 other local businesses in Pinole.

Question 17

Can I check my Pear Street Bistro gift card balance here?

Accepted Answer

If you have a Pinole Perks Card that you used or plan to use at Pear Street Bistro, you can check your balance on this page. Enter the 16-digit card number from your Pinole Perks Card email or printout. The Pinole Perks Card is accepted at Pear Street Bistro and over 30 other local businesses in Pinole.

Question 18

Can I check my Butter Pecan Bakeshop  gift card balance here?

Accepted Answer

If you have a Pinole Perks Card that you used or plan to use at Butter Pecan Bakeshop , you can check your balance on this page. Enter the 16-digit card number from your Pinole Perks Card email or printout. The Pinole Perks Card is accepted at Butter Pecan Bakeshop  and over 30 other local businesses in Pinole.

Question 19

Can I check my East Bay Coffee gift card balance here?

Accepted Answer

If you have a Pinole Perks Card that you used or plan to use at East Bay Coffee, you can check your balance on this page. Enter the 16-digit card number from your Pinole Perks Card email or printout. The Pinole Perks Card is accepted at East Bay Coffee and over 30 other local businesses in Pinole.

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